Effective Date: September 2, 2024

This Privacy Policy describes how Herb and Under ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website www.herbandunder.com (the "Site").

1. Information We Collect

We collect information about you in several ways:

  • Information You Provide: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, billing and shipping address, phone number, and payment information.

  • Information We Collect Automatically: When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with the Site. We may also use cookies and similar technologies to collect this information.  

  • Information from Third Parties: We may receive information about you from third parties, such as social media platforms or advertising partners.  

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders and our products and services  

  • Send you marketing communications, if you have opted in to receive them

  • Improve our Site and customer service

  • Personalize your shopping experience

  • Comply with legal obligations

3. Sharing Your Information

Herb and Under does not sell your personal information to third parties. However, we may share your information with:  

  • Service Providers: We may share your information with third-party service providers who help us operate our Site and provide our services, such as payment processors, shipping companies, and email marketing platforms.  

  • Advertising Partners: We may share your information with advertising partners, such as Google Adsense, to display targeted advertisements to you.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.  

4. Your Choices

You have the following choices regarding your information:

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email or by contacting us directly.  

  • Cookies: You can manage your cookie preferences through your browser settings.

  • Access and Correction: You can request access to and correction of your personal information by contacting us directly.

  • Deletion: You can request deletion of your personal information by contacting us directly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.  

Additional Squarespace-Specific Notes

  • Squarespace's Privacy Policy: Your use of our Site is also subject to Squarespace's own privacy policy, which can be found at https://www.squarespace.com/privacy/. Please review their policy to understand how Squarespace collects, uses, and shares your information.

  • Squarespace Analytics: We use Squarespace Analytics to collect information about how visitors use our Site. This information helps us improve our Site and customer experience.

  • Squarespace Commerce: If you make a purchase on our Site, Squarespace collects your order information, including your name, email address, billing and shipping address, and payment information. This information is necessary to process and fulfill your order.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on the Site.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact using the contact us form on our website.